Complaint Management Unlocked. The effects of different variations of reactive versus proactive webcare on consumer responses and the mediating effect of customer expectations

17.95 EUR

Ein tiefgehendes Forschungsbuch, das die Unterschiede zwischen reaktiver und proaktiver Webcare analysiert, ihre Auswirkungen auf Kundenreaktionen darstellt und den vermittelnden Einfluss von Kundenerwartungen beleuchtet.

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Complaint Management Unlocked. The effects of different variations of reactive versus proactive webcare on consumer responses and the mediating effect of customer expectations

Medimops DE

17.95 EUR

01-06-2026 16:52:43

Complaint Management Unlocked. The effects of different variations of reactive versus proactive webcare on consumer responses and the mediating effect of customer expectations

Complaint Management Unlocked. The effects of different variations of reactive versus proactive webcare on consumer responses and the mediating effect of customer expectations

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