Crisis Line Volunteers' Emotional Labour in Conversations with Chronic Problem versus Acute Crisis Callers: An Event-Sampling Study at a German Telephone Helpline

24.90 EUR

Ergründen Sie, wie Freiwillige in deutschen Telefon-Hilfslinien ihre emotionale Energie zwischen langanhaltenden Problemen und plötzlichen Krisen aufteilen; das Buch liefert praxisnahe Erkenntnisse aus einer Ereignisprobenstudie.

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Crisis Line Volunteers' Emotional Labour in Conversations with Chronic Problem versus Acute Crisis Callers

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24.90 EUR

14-09-2026 15:37:53

Crisis Line Volunteers' Emotional Labour in Conversations with Chronic Problem versus Acute Crisis Callers: An Event-Sampling Study at a German Telephone Helpline

Crisis Line Volunteers' Emotional Labour in Conversations with Chronic Problem versus Acute Crisis Callers

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