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Dealing with Difficult People (HBR Emotional Intelligence Series)

13.70 EUR 13.45 EUR 2% Off

Lerne, wie du durch gezielte emotionale Intelligenz Spannungen entschärfen kannst: praxisnahe Techniken für Konfliktvermeidung, empathisches Zuhören und klare Gesprächsführung in jeder Herausforderung.

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