Building Great Customer Experiences
Explore the art of creating unforgettable service encounters in this concise manual, where real‑world examples meet actionable frameworks for designing experiences that keep customers coming back.
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| Brand | Palgrave Macmillan |
| ASIN | 1403939497 |
| EAN | 9781403939494 |
| ISBN | 9781403939494 |
| Edition | Revised Edition |
| Height | 233mm |
| Imprint | Palgrave Macmillan |
| ISBN | 9781403939494 |
| Languages | English |
| Number of pages | 218 |
| Publication date | 13 Sep 2002 |
| Publisher | Palgrave Macmillan UK |
| Spine width | 13mm |
| Weight | 386g |
| Width | 157mm |
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