Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Navigate tense moments with confidence using proven strategies for safe, productive dialogue. This concise guide offers step‑by‑step tools to keep conversations constructive, reduce defensiveness, and achieve win‑win outcomes.
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| Brand | Kerry Patterson |
| ASIN | 0071771328 |
| MPN | 0071771328 |
| ISBN | 1259005216 |
| EAN | 9780071771320 |
| Country of publication | UNITED STATES |
| Dimensions | 226 x 152 x 15 mm |
| Edition | 2nd Edition |
| Format | Paperback | 272 pages |
| Height | 231mm |
| Imprint | McGraw-Hill |
| ISBN | 9780071771320 |
| Languages | English |
| Number of pages | 244 |
| Publication date | 16 Oct 2011 |
| Publication place | New York, NY, United States |
| Publisher | McGraw-Hill Education |
| Spine width | 17mm |
| Status | In Print |
| Weight | 332g |
| Width | 164mm |
