Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition
Learn to navigate tense moments with confidence as you uncover the secrets of safe dialogue, active listening, and shared purpose, turning high‑stakes conversations into collaborative problem‑solving opportunities.
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| Brand | Kerry Patterson |
| ASIN | 0071775307 |
| ISBN | 0071775307 |
| EAN | 9780071775304 |
| MPN | 9780071775304 |
| Dimensions | 160 x 231 x 23mm | 499g |
| Format | 272 pages |
| Imprint | MCGRAW-HILL Professional |
| ISBN | 9780071775304 |
| Languages | English |
| Publication place | New York, NY, United States |
| Publisher | McGraw-Hill Education - Europe |
